Home
Location
Events
Travel Club
Store Front
Shopping Cart
Contact Us
CALL
415-459-7385
Search: Advanced search
Categories Categories
URU Art to Wear
Amma Tunics
Accessories
Gorgeous Velvets
Art to Wear Tops
Hand Painted
Event Tickets
Gift Certificates
Gifts-Handmade
Gift Wrapping
Jackets
Jewelry
Lotions and Potions
Leather Goods
Plus Sizes
Sleepwear
Tops


Manufacturers Manufacturers
Tianello
URU
Amma of Los Angeles
Citron Silk
Holly Yashi
Emerson Street Nightshirts
All That Glitters


A Great Gift Idea! A Great Gift Idea!
Gift certificates


Information Information
Contact Us
Questions & Answers
Testimonials
Shipping Options
Return Policy
Privacy Policy
Warranty Disclaimer
Terms & Conditions
Recover Password



Gift Wrapping Available
Mad Rags Fashions :: Information Zone

Information Zone

Return Policy

Merchandise may be returned up to 10 days from date of purchase invoice providing they are returned in perfect, resalable condition, unworn and all the pricing hang tags must be attached to the item. Examine them closely before shipping them back. If the merchandise is not clean or if the merchandise has even minute scratches, tears, holes, gashes, rip-tears they are damaged and cannot be returned. If they are in saleable condition they may be exchanged for another item, or refunded with a restocking fee of $10.00. Shipping costs are non-refundable. If returned products are not in original saleable condition we will return them to you with an explanation. All refunds and exchanges are subject to the final approval of our Customer Service Department.


If merchandise is defective, email us first as described below, and we will work with you to have the product replaced under warranty.

The returned merchandise must include a copy of your receipt and the original packaging in which the item/s were shipped.

We recommend that merchandise be returned using the USPS (U.S. Postal Service) Priority Mail shipping box. It is durable and the cost is minimal. Do not use a padded envelope.

To return merchandise for exchange or refund please do the following: Email us at:
contact@madragsfashions.com and include in your email with the following information:

  • Name
  • Phone Number
  • Email address
  • Receipt number
  • Receipt date
  • Item number and product name
  • Reason for return (damaged, dissatisfied, wrong size, wrong style, wrong color, wrong fabric, other)
  • Return outcome (replacement, exchange or refund)

We will reply via email with instructions on how and where to send your package.

If the product is defective or arrives damaged, we will refund your cost of the return shipping, and we will pay the shipping costs for a replacement product.

 
Your cart Your cart
Cart is empty

View cart
Checkout
Wish list
Orders history


Authentication Authentication
Username

Password

Log in
Register
Recover Password
If Javascript is disabled in your browser click here


Free Shipping on Orders Over $50.00
News & Tips News & Tips
COUPONS
Closet Help Needed?
NEW ARRIVALS
DEAR MADDY - Questions & Advice
Customer Comments
Trunk Shows - Jewelry
Workshops




Users online: 107 unregistered customer(s)

Mad Rags Fashions, 373 Third Street (in Montecito Plaza), San Rafael CA 94901 - California, United States
Email Customer Service - Call 415-459-7385 | Open 10 - 7 PST

Copyright © 2000 and beyond-2013 Mad Rags Fashions